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Moving is stressful enough without worrying about being scammed by a dishonest moving company. Unfortunately, moving scams are more common than you might think, and falling victim can cost you thousands.

But don’t worry—there are steps you can take to protect yourself and your belongings. Here’s how to avoid a moving scam.

Research the Company Thoroughly

Before hiring a moving company, do some research to ensure that the company is legitimate. Look for online reviews, check their website and social media pages, and ask for references.
A reputable moving company should be licensed, insured, and have a physical address. If a company has no physical address or website, it’s a red flag.

Get multiple quotes

Get multiple quotes from at least three different moving companies. This will help you gauge a fair price for your move. 

Be cautious of any quote that seems too good to be true—it’s often a tactic to lure you in with a low price, only to hit you with hidden fees later on.

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Never pay upfront

A reputable moving company will never ask for payment upfront. You should only pay for services once they have been completed to your satisfaction. 

Avoid cash payments and deposits—use a credit card instead for added protection if something goes wrong.

Look for a Physical Address

When choosing a moving company, make sure their website lists a physical address. This is a key sign of legitimacy, showing they have a real location and aren’t just an online-only operation. 

A physical address gives a moving company credibility and provides you with a direct way to reach them if any issues come up. Companies without a listed address, or those using only a P.O. Box, can be red flags, possibly indicating a scam. To protect yourself, always verify that the company has a real physical location.

Does The Company Have a USDOT Number?

Choosing a moving company with a valid US DOT (Department of Transportation) number is key to avoiding scams and securing reliable service. 

Here’s why:

  • Legitimacy: A USDOT number means the company is registered and authorized to operate, proving it’s a legitimate business.
  • Regulation: Companies with a USDOT number follow federal safety and operational standards, ensuring proper vehicle maintenance and qualified drivers.
  • Consumer protection: These companies must provide clear estimates and maintain insurance, giving you protection against potential issues.
  • Transparency: You can easily check their safety records and compliance history online to verify their reputation.
  • Scam prevention: A USDOT number helps you avoid unlicensed movers.

Nelson Markesbery’s USDOT number is 648010. You can find this in the footer of our website. 

Related Post: What is a USDOT Number?

What About Avoiding Scams After Choosing a Moving Company?

Read the Contract Carefully

It might sound obvious, but before signing a contract, read it thoroughly. 

Make sure you understand the terms and conditions and that there are no hidden fees. If there is something in the contract that you do not understand, ask for clarification. If the company refuses to explain, avoid their services. 
Related post:Why Allied Moving Company and Its Affiliates are the Top National Movers.

Make an Inventory

Before the moving company arrives, make an inventory of all your belongings. Make sure to note the condition of everything. This will help you keep track of everything and make sure nothing goes missing during the move. It will also make it easier to file a claim if something goes missing or is damaged during the move.

Hire a Company You Can Trust

One surefire way to avoid a moving scam is to hire a reputable company. Here at Nelson Markesbery, we are licensed and insured, and we have an A+ rating from the Better Business Bureau. Contact us today online or call (859) 371-8111 for a free estimate.

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